Complimentary Services

complimentary services

The Aucoin Hart Family is a close-knit team of highly skilled, experienced jewelry professionals. On staff and at your service is a team of Graduate Gemologists, Master Jewelers, Factory Certified Watchmakers, Award Winning Designers and GIA Educated Sales associates. Comprehensive jewelry services are our specialty.

And With Our Compliments…


Every visit to Aucoin Hart brings services to you free of charge. Our staff is ready to assist you with all of your jewelry needs.

  • Jewelry cleaning, inspection and polishing
  • Estimates of jewelry and watch repair
  • Diamond consultations
  • Jewelry design consultations
  • Gift wrapping
  • Wish Card Program
  • Free Ground Shipping on orders over $150

Take A Closer Look at Aucoin Hart’s Complimentary Services

At Aucoin Hart, our customers are our top priority. Every visit to our Metairie jewelry store provides a luxurious shopping experience. The complimentary services we offer are designed to give our customers the care and attention that they deserve. Let’s explore some of the services that await in more detail below.

Jewelry Cleaning, Inspection and Polishing

When you bring a treasured piece of jewelry to Aucoin Hart for cleaning, we give it the royal treatment. Each piece undergoes a three-step process to ensure that it is returned to you looking as beautiful as the day you bought it. We begin with a cleaning to remove the dirt and grime that dull the shine. To keep your diamonds and precious metals pristine, we employ an ultrasonic cleaning system that uses sound waves to lift away any unwanted particles. A jet of steam finishes the job, preparing each piece for further inspection.

A detailed inspection under a loupe helps us to identify any problems that need to be addressed. We look for unsteady or bent prongs, damage from daily wear and tear, and loose stones. The process is finished with a delicate polishing to bring each piece back to its gorgeous luster. We will inform you of any repairs needed at this time and, in the case of white gold, we can re-dip your piece if the rhodium plating is wearing off. These complimentary services, which are recommended at least twice a year, are designed to prevent serious damage, and keep jewelry in pristine condition.

Estimates of Jewelry and Watch Repair

If your treasures are in need of repair, we are happy to give you a complimentary estimate for the service. With over a dozen on-site master craftsmen, jewelers, and factory-certified watchmakers, we are equipped to handle your most complicated repair needs. Whether you need a ring resized, a family heirloom restored to its original glory, or a watch that no longer keeps time, we are here to help. We even offer hand engraving and can restring your pearls. A member of our award-winning team will inspect your piece to identify the problem and recommend a plan of care to work with your needs and your budget.

Diamond Consultations

At Aucoin Hart, we believe that education is key, especially when deciding on a diamond purchase. Our Graduate Gemologists will take the time to explain the intricacies of diamonds from the 4C’s (Carat, Cut, Color, Clarity) to diamond certifications and warranties. Each and every diamond we sell is hand-selected by an Aucoin family member for its superior quality, beauty, and value. By purchasing directly from the world’s finest diamond manufacturers, we are able to offer extraordinary value on the most exquisite stones available. When you schedule a complimentary visit with one of our Diamond Specialists, our years of expertise and experience, along with our guidance and recommendations, will be shared with you so that you can feel confident in making your purchase.

Jewelry Design Consultations

One of the most exciting jewelry purchases is one you have designed yourself. Our state-of-the-art workshop can help bring your ideas to life. The process begins with a complimentary consultation with one of our talented craftsmen who will help you explore your ideas to determine the right direction for your custom jewelry design. By browsing our showroom for inspiration, we can help you narrow down your vision and determine the specifics of the piece. Then, we can establish the best method of creating the jewelry of your dreams. Whether you are looking to remaster a damaged heirloom or handcraft a custom creation, our expert jewelry design artists will help you achieve your vision.

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